Terms of service

These Terms and Conditions (“Terms”) constitute the entire understanding and agreement between the Client (“the Client”) and BeFitted Tailoring Co. (“BeFitted”) relating to the purchase of the garment alterations described on the invoice (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto.

All alterations agreements are final.

booking policies

I. Appointment fees. Appointments are complimentary for clients who leave their dresses with us the same day. No shows and late cancellations for wedding dress fittings will incur a $50 fee ($30 for all other appointments). A valid credit card is required to book a fitting with BeFitted. 

dress alterations

I. Deposits and Invoicing. After the first fitting, fifty percent (50%) of the base quote is due as a non-refundable deposit (a saved credit card on file is necessary until the process is over). A breakdown of costs can be provided if requested. Dry cleaning, steaming, and pressing are separate services that are not included in base tailoring services. The base quote is subject to change if the Client requests changes after the initial consultation (including those needed due to weight fluctuations or changes in shoes) or additional materials are required. The second half of the invoice is due at the final fitting or time of pickup. All alterations agreements are final. 

Any changes in Client’s measurements after the first fitting which cause additional or different Services to be rendered are subject to additional charges. Any customization in the design of a garment, are based on the information provided at the time of Client’s initial request for such customization. Any changes in the design by the Client after this initial request are subject to additional charges. Client who come more than 3 months before their weddings do so at their own understanding that BeFitted cannot control for changes in fit due to body fluctuations after the final fitting is over.

II. Fittings, Acceptance. BeFitted will begin to perform the Services upon receiving the deposit. Services provided are based on the measurements provided at the time of the Client’s first fitting. Any measurements set forth on the invoice shall be conclusive evidence of the Client’s measurements at the time of the first fitting. BeFitted cannot be held responsible for dresses that do not fit properly due to weight loss or gain, pregnancy, surgery, failure to wear the same shoes or undergarments from the first fitting, etc.

Any cancellations or reschedules of second, third, or final fittings made within 48 hours are subject to a $50 appointment fee.

All concerns or complaints are to be addressed with BeFitted during the fitting process and before the final fitting. In the event of a disagreement, any and all resolutions will be at the discretion and sole responsibility of BeFitted. Should the Client neglect to come for a scheduled fitting, BeFitted is not liable for the fit or finish work of the garment.

III. Pickup, Delivery. All accounts must be paid in full before the Client’s dress can be released. If the Client would like another party to pick up the garment on their behalf, BeFitted must receive expressed permission and consent with that party’s name. Acceptance of and satisfaction with the Services shall automatically be deemed to have occurred upon the earlier of Client or surrogate receipt of garment.

Once the dress leaves BeFitted’s possession, the store and the tailors are not held responsible for the gown. This includes, but is not limited to stains, wear and tear from ceremony and/or reception, bustles falling out from being stepped on, etc.

IV. Warranty Disclaimer. The Client acknowledges BeFitted makes no guarantee as to the fit of any garments before or after services are performed. Unless otherwise expressly provided herein, all services are provided as-is, and BeFitted hereby disclaims any and all representations and warranties, express or implied, including without limitation the warranty of merchantability, fitness of a particular purpose.

V. Limitation of Liability. In no event will BeFitted be held liable for any indirect, incidental, special, punitive, consequential, exemplary or similar damages including without limitation, lost profits, loss of use, pain and suffering or mental anguish, related to or arising out of the Services provided. In no event will BeFitted be held liable for any direct damages related to or arising out of the services in excess of the price paid by the Client for the service which is the subject of the claim.

VI. Force Majeure. Any delay or failure in the performance by BeFitted shall be excused if and to the extent caused by the occurrence of a Force Majeure. Force Majeure shall mean a cause or event that is not reasonably caused by or under the control of BeFitted, including acts of God, fires, floods, explosions, riots, wars, hurricane, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.

VII. Right of Refusal. BeFitted and/or their contracted seamstresses preserve the right to refuse alterations to any individual under any circumstances at any time.

By signing this agreement, the Client agrees to the Terms and Conditions outlined above, initiating the beginning of this alterations agreement.

 

cleaning + preservation

These Terms and Conditions (“Terms”) constitute the entire understanding and agreement between the Client (“the Client”) and BeFitted Tailoring Co. (“BeFitted”) relating to the purchase of the garment alterations described on the invoice (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto. All agreements are final.

I. Cleaning, Acceptance. BeFitted follows standards and policies set by the Fabricare Industry and the International Fabricare Institute. We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. However, due to certain circumstances, some garments presented to us for cleaning may present an added risk to the garment and therefore requires our customer be made aware of those risks. BeFitted cannot assume responsibility for inherent weaknesses or defects in materials which may result in tears or development of small holes in fabric that are not readily apparent prior to processing. In dry cleaning and laundering we can not guarantee against color loss, color bleeding, and shrinkage; or against damage to weak and tender fabrics. Silk and satin garments occasionally have weaknesses that are not always apparent prior to dry cleaning. Even with the utmost care we give to these fabrics, some color loss or discoloration may occur if the garment was poorly dyed at the manufacturer. Due to the fine denier used in most silk it has a natural tendency to shift. Because of this shifting, some splitting and/or discoloration may result, especially in certain areas such as elbow, underarm, collar, waist and seat. In addition, some foods, beverages, and cosmetics may also cause splitting or leave permanent stains, or color change. Exposure to sunlight may also cause some color loss. Silks and satins are extremely fragile. Therefore, in time, besides the possible splitting, shifting, discoloration and loss of luster, some piling may occur.We cannot guarantee the complete removal of stains in fabric. Some stains do not appear until a garment is exposed to water, heat, or cleaning compounds. Included, as an example, among causes of this class of problem, are some sugar-based liquids such as contain alcohols or juices. Other causes can occur from attempts by customers to pre-treat their garments prior to sending them for cleaning. We cannot be responsible nor can we guarantee the results of processing garments that have been pre-treated for stains by our customer. Heavily soiled items that have been set over time may not be removed, even when apply industry-grade tactics. We cannot be responsible nor can we guarantee the results when processing garments with no “garment care” tag. In the event that there is a claim the client would like investigate, they must report this to BeFitted within seven (7) days in a written statement.

II. Warranty Disclaimer. The Client acknowledges BeFitted makes no guarantee as to the fit of any garments before or after services are performed. Unless otherwise expressly provided herein, all services are provided as-is, and BeFitted hereby disclaims any and all representations and warranties, express or implied, including without limitation the warranty of merchantability, fitness of a particular purpose.

III. Limitation of Liability. In no event will BeFitted be held liable for any indirect, incidental, special, punitive, consequential, exemplary or similar damages including without limitation, lost profits, loss of use, pain and suffering or mental anguish, related to or arising out of the Services provided. In no event will BeFitted be held liable for any direct damages related to or arising out of the services in excess of the price paid by the Client for the service which is the subject of the claim.

IV. Force Majeure. Any delay or failure in the performance by BeFitted shall be excused if and to the extent caused by the occurrence of a Force Majeure. Force Majeure shall mean a cause or event that is not reasonably caused by or under the control of BeFitted, including acts of God, fires, floods, explosions, riots, wars, hurricane, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.

V. Right of Refusal. BeFitted and/or their contracted seamstresses preserve the right to refuse alterations to any individual under any circumstances at any time.