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Wedding Dress Alterations Contractual Agreement

These Terms and Conditions (“Terms”) constitute the entire understanding and agreement between the Client (“the Client”) and BeFitted Tailoring Co. (“BeFitted”) relating to the purchase of the garment alterations described on the invoice (the “Services”) and supersedes and replaces any and all prior agreements, whether written or oral, that may exist between them with respect thereto. 

I. Deposits and Invoicing. After the first fitting, fifty percent (50%) of the base quote is due as a non-refundable deposit (a credit card is saved on file and required). A breakdown of costs can be provided if requested.

Any changes in Client’s measurements after the first fitting which cause additional or different Services to be rendered are subject to additional charges. The Client presumes all responsibility over any weight gain or loss that may affect the way a garment fits. Client who come more than 3 months before their weddings do so at their own understanding that BeFitted cannot control for changes in fit due to body fluctuations after the final fitting is over. Any changes that need to be made after the final fitting is subject to additional alterations costs, additional appointments, etc.

Dry cleaning, steaming, and pressing are separate services that are not included in base tailoring services. The base quote is subject to change if the Client requests changes after the initial consultation (including those needed due to weight fluctuations or changes in shoes) or additional materials are required. The second half of the invoice is due at the final fitting or time of pickup. All alterations agreements are final - no refunds or exchanges are given. 

II. Fittings, Acceptance. BeFitted will begin to perform the Services upon receiving the deposit. Services provided are based on the measurements provided at the time of the Client’s first fitting. Any measurements set forth on the invoice shall be conclusive evidence of the Client’s measurements at the time of the first fitting. BeFitted cannot be held responsible for dresses that do not fit properly due to weight loss or gain, pregnancy, surgery, failure to wear the same shoes or undergarments from the first fitting, etc. Clients are advised to not introduce any major lifestyle changes that may influence body weight and type as not to disrupt the fitting process.

BeFitted will execute the tailoring work as discussed during fittings; if a seam cannot be opened or sewn, or if any alteration technique is deemed high-risk yet the client chooses to proceed, this is done at the client's own risk. Some garments may be unalterable or unalterable in certain areas.

Any cancellations or reschedules of second, third, or final fittings made within 48 hours are subject to a $50 appointment fee. Any additional elective appointments requested by the Client outside the standard 3 fittings will incur a $50 appointment fee. This includes appointments for refittings, change of mind, appointment to try accessories, etc.

All concerns or complaints are to be addressed with BeFitted during the fitting process and before the final fitting. In the event of a disagreement, any and all resolutions will be at the discretion and sole responsibility of BeFitted. Should the Client neglect to come for a scheduled fitting, BeFitted is not liable for the fit or finish work of the garment. 

III. Customizations. Any customization in the design of a garment, are based on the information provided at the time of Client’s initial request for such customization. Any changes in the design by the Client after this initial request are subject to additional charges, or may not be able to be completed. Diagrams and fitting notes will serve as the written record for customization requests.

Any dress customizations made outside of the structure of the garment as received (i.e. original seams) are performed at the Client's own risk. Clients may be held responsible for acquiring the proper materials (additional fabric, beads, straps, sleeves, etc.) for customizations and may be charged separately if those materials must be acquired on the client's behalf.

IV. Pickup, Delivery. All accounts must be paid in full before the Client’s dress can be released. If the Client would like another party to pick up the garment on their behalf, BeFitted must receive expressed permission and consent with that party’s name. Acceptance of and satisfaction with the Services shall automatically be deemed to have occurred upon the earlier of Client or surrogate receipt of garment.

Once the dress leaves BeFitted’s possession, the store and the tailors are not held responsible for the gown. This includes, but is not limited to stains, wear and tear from ceremony and/or reception, bustles falling out from being stepped on, etc. The Client shall inspect the garment upon final fitting and pick-up; BeFitted cannot be held responsible for fit and wear once the garment leaves the premises.

V. Warranty Disclaimer. The Client acknowledges BeFitted makes no guarantee as to the fit of any garments before or after services are performed. Unless otherwise expressly provided herein, all services are provided as-is, and BeFitted hereby disclaims any and all representations and warranties, express or implied, including without limitation the warranty of merchantability, fitness of a particular purpose.

VI. Limitation of Liability. In no event will BeFitted be held liable for any indirect, incidental, special, punitive, consequential, exemplary or similar damages including without limitation, lost profits, loss of use, pain and suffering or mental anguish, related to or arising out of the Services provided. In no event will BeFitted be held liable for any direct damages related to or arising out of the services in excess of the price paid by the Client for the service which is the subject of the claim.

VII. Force Majeure. Any delay or failure in the performance by BeFitted shall be excused if and to the extent caused by the occurrence of a Force Majeure. Force Majeure shall mean a cause or event that is not reasonably caused by or under the control of BeFitted, including acts of God, fires, floods, explosions, riots, wars, hurricane, terrorism, vandalism, governmental acts, injunctions, labor strikes, and errors or omissions of a manufacturer or its distributor.

VIII. Right of Refusal. BeFitted and/or their contracted seamstresses reserve the right to refuse alterations to any individual under any circumstances at any time.

By electronically signing this agreement using the name and date stamp provided in this form, the Client agrees to the Terms and Conditions outlined above, initiating the beginning of this alterations agreement.